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      How can you become a 911 Dispatcher?

We are looking for qualified applicants who are interested in a fast-paced, rewarding career as a Public Safety Communications Professional. This industry offers job security, competetive salary and excellent benefits.
  • Do you have a desire to help others in emergency situations?
  • Are you a person with the ability to make decisions under pressure without "analysis paralysis" or "tunnel vision"?
  • Are you looking for an unusual, yet rewarding career?

If the answer to these questions is "YES", please keep reading.....

  • High School Diploma or GED
  • Ability to type a minimum of 40 WPM
  • Ability to pass a criminal background investigation.
  • Willingness to work shift work, holidays and overtime.
  • Stable employment history.
  • Ability to follow directions and work well with others.



  • Salary that is competitive to the local economy.
  • Great benefits for full-time employees: retirement, paid time off, sick leave and medical benefits.
  • A work environment that fosters respect, fairness, honesty and teamwork.
  • Employee input is encouraged.
  • State-of-the-art technology.
  • Focus on security, training, development and adapting to change.
  • A generous training program.
  • Continued education in the 911 field.    



  • Ability to remain calm during stressful situations
  • High degree of self-discipline to organize and prioritize job duties each day
  • Ability to maintain a professional attitude
  • Customer service oriented
  • Team player
  • Intuitive (good common sense)
  • Proactive
  • Respect for private, confidential information
  • Above average multi-tasking skills while maintaining a level head during demanding crisis situations
  • A logical, rational approach to problem solving - an objective approach to situations and circumstances
  • Ability to recognize and commit to improve one's own weaknesses or faults
  • A good sense of humor


          To find out more about the       
       application process or request a 
               sit-in, please contact:

           Tonya Griffin, 911 Director 

     Decatur-Grady 911 serves as the primary Public Safety Answering Point (PSAP) and 911 emergency dispatch center for all law enforcement, fire and medical response agencies in Decatur and Grady Counties. We answer an average of 450 calls per day.

     As one of our public safety communications professionals, you will embark on an exciting career as the primary link between people who desperately need help and the help they seek.

     Each day in our center is an adventure because no two days are alike and no one can predict what the next phone call will bring. A fire? A robbery? A daring rescue? Or, just someone who doesn't know where else to turn?

     As you can probably guess, handling the variety of challenges we face every day requires special people with special skills - and you could be one of them!

      We encourage interested individuals to sit-in with one of our 911 Dispatchers for a few hours to see what this exciting job entails and ask any questions you have have about this rewarding opportunity.
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